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IT Systems Administrator
2 months ago
We are a non-profit organization dedicated to serving the North Philadelphia communities for over 50 years. Our mission is to empower families to achieve their greatest potential by providing a range of services, including Foster Care & Adoption, Child Welfare, Early Childhood Education, Behavioral Health and D&A Treatment, Housing, Economic Development, and Community Services.
Job SummaryWe are seeking an experienced IT Systems Administrator to join our team. The ideal candidate will have a strong background in IT infrastructure, security, and technical leadership. This role will be responsible for protecting our critical systems and assets, building solutions, implementing new software and hardware, providing training, and assisting in developing the overall IT strategy.
Key Responsibilities- Maintain and optimize our IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Take ownership of projects and solutions, ensuring timely and effective delivery.
- Handle business-critical IT tasks and systems, ensuring minimal disruption to our operations.
- Enable faster and smarter business processes through the implementation of new technologies and solutions.
- Collaborate with internal and external partners to communicate project status, activities, and achievements.
- Perform server administration tasks, including user/group management, security permissions, group policies, print services, and monitoring resources to ensure seamless system architecture.
- Monitor data-center health using existing management tools and respond to hardware issues as they arise, assisting in the build, test, and maintenance of new servers when needed.
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates, internet, intranet, LANs, WANs, and network segments.
- Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
- Perform routine and scheduled audits of all systems, including backups.
- Bachelor's Degree in an IT field or 5+ years of experience with a proven work history.
- Proven success in an IT role, with experience in programming languages, operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, AD and VMware virtualization.
- Experience in cloud computing and integration projects, with expertise in analyzing and repairing large-scale distributed systems, creating volumes, and assigning them to servers.
- Microsoft Certifications and VMware experience are preferred.
- Ability to lift 50 or more pounds.
- Health Insurance through Independence Administrators or $100/month reimbursement with proof of current insurance.
- Vision and Dental Plans through SunLife.
- Basic Life Insurance (100% Employer Funded).
- 403B Retirement Plan with Company Contribution.
- Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses.
- Employee Assistance Program including free counseling, trainings, webinars, and other resources.
- Eligibility for the Public Service Loan Forgiveness Program as APM is a non-profit.
- Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity.
- Short-term and Long-term Disabilities.
- Employee Referral Program.
- 20 Days of Paid Time Off, including Illness, Vacation, Appointments, and Emergencies.
- 12 Days of Paid Holidays.
