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Administrative Support Specialist

2 months ago

Bethesda, Maryland, United States Johns Hopkins Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Johns Hopkins Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of patient care services.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and visitors, responding to their needs and concerns in a timely and professional manner.
  • Manage administrative tasks related to patient encounters, including scheduling, registration, and billing.
  • Utilize automated systems to expedite administrative tasks and maintain accurate patient information.
  • Interact effectively with patients, families, visitors, and clinical staff to ensure seamless communication and collaboration.
  • Perform with a high degree of accuracy and attention to detail, maintaining confidentiality and adhering to HIPAA guidelines.
Requirements
  • High school diploma or equivalent required.
  • Knowledge of business, insurance, and medical terminology, with excellent command of English grammar and spelling.
  • EPIC Certification through Johns Hopkins training required prior to starting the assignment.
  • 1 year of experience in a similar role and work environment.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.