Patient Access Coordinator

17 hours ago


St Louis MO USA, United States Mercy Full time
About the Role

We're seeking a highly skilled Patient Access Representative to join our team at Mercy. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient access to our facilities.

Key Responsibilities
  • Provide exceptional customer service to patients, physicians, and hospital staff, ensuring a positive experience at every touchpoint.
  • Facilitate all aspects of patient registration, including scheduling, benefit verification, pre-certification, and financial clearance.
  • Collect and accurately enter patient data into our system, ensuring the highest level of accuracy and attention to detail.
  • Stay up-to-date on insurance carriers, Medicare guidelines, and federal, state, and accreditation agency requirements.
Requirements
  • 1-3 years of clerical experience and customer service experience preferred.
  • Experience with medical terminology and insurance plans preferred.
  • High School diploma required; some college helpful.
What We Offer

At Mercy, we're committed to providing a supportive and collaborative work environment. Our comprehensive benefits package includes day-one health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds.

We're a healing ministry that brings compassion and care to our communities. If you're passionate about delivering exceptional patient care and have a strong commitment to our values, we encourage you to apply.



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