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Patient Access Representative
2 months ago
We are seeking a highly skilled and compassionate Patient Access Representative to join our team at BJC. As a key member of our healthcare team, you will be responsible for providing exceptional customer service and ensuring a smooth patient experience from registration to scheduling.
Responsibilities- Register and schedule patients in multiple BJC systems, ensuring accurate patient identification and verification of insurance information.
- Validate orders, scan and retrieve documents, and maintain knowledge of insurance carriers, Medicare guidelines, and federal, state, and accreditation agencies.
- Communicate effectively with patients, families, and co-workers to provide education on financial responsibilities and collect applicable patient payments.
- Utilize critical thinking skills to assess and respond to complex situations, anticipating patients' needs and being able to respond to them in a professional, positive, and patient-focused manner.
- High School Diploma or GED required; Associate's Degree preferred.
- Less than 2 years of experience; 2-5 years preferred.
- CHAA certification a plus.
At BJC, we are committed to providing our employees with a comprehensive benefits package, including medical, dental, vision, life insurance, and legal services. We also offer a pension plan, 401(k) plan, tuition assistance, and a range of other benefits to support your physical, emotional, social, and financial well-being.
