Components Sales Representative

2 weeks ago


Kansas City, Missouri, United States UltraSource LLC Full time

Become a vital member of our team as a Parts Sales Specialist and explore the dynamic environment at UltraSource LLC.

Since our inception, UltraSource has been dedicated to fulfilling the processing and packaging equipment requirements of numerous businesses globally within the meat sector. Our extensive range includes a multitude of products that allow us to tailor equipment solutions specifically designed to meet our clients' production goals, workforce objectives, budget limitations, and brand identity.

Work Schedule: Mon-Fri 8AM-5PM

Key Responsibilities:

  • Identify the model and type of equipment parts required, evaluate worn, damaged, or defective components to determine necessary replacements, or guide customers on parts needed based on malfunction descriptions.
  • Engage in discussions regarding the functionality and features of various parts.
  • Establish contacts, prepare quotes, process orders, and document interactions within the CRM system.
  • Convey inventory requirements to the Purchasing department to anticipate customer demands and reduce stock shortages.
  • Share leads, critical customer insights, and market intelligence with the Equipment, Supplies, and Service teams.
Qualifications:
  • Preferred educational background includes an associate or bachelor's degree; an engineering degree is advantageous.
  • A minimum of two (2) years of relevant experience in customer service or sales; experience in general parts sales (across any industry) is preferred.
  • Exceptional customer service and interpersonal abilities; responds swiftly to customer inquiries.
  • Experience in a technical environment or familiarity with food packaging and supplies is preferred but not mandatory.
  • Capable of identifying and resolving issues, excels in collaborative problem-solving situations.
  • Strong verbal and written communication skills.
Employee Benefits:
  • Comprehensive medical, dental, and vision plans.
  • 401k plan with company contributions.
  • Health Savings Account (HSA) with company contributions.
  • Optional benefits: life insurance, disability coverage, accident insurance, and critical illness insurance.
  • Life Insurance.
  • Paid vacation and personal days.
To discover more about our operations, please visit our website.

UltraSource LLC is an Equal Opportunity Employer.

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