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Component Sales Representative
2 months ago
Become a vital member of UltraSource as a Parts Sales Consultant and explore the dynamic realm of processing and packaging solutions.
Founded in 1883, UltraSource has been dedicated to fulfilling the equipment requirements of numerous businesses globally within the meat sector.
Our extensive range encompasses hundreds of products, allowing us to customize equipment solutions that align with our clients' production goals, workforce aspirations, budgetary limits, and brand identity.
Key Responsibilities:
- Identify the model and type of equipment parts required.
- Examine worn, damaged, or defective components to determine necessary replacements, or guide customers on parts needed based on malfunction descriptions.
- Discuss the functionalities and advantages of various parts.
- Establish contacts, prepare quotes, process orders, and document interactions in the CRM system.
- Communicate inventory requirements to the Purchasing department to anticipate customer demands and reduce stock shortages.
- Share leads, critical customer insights, and market intelligence with the Equipment, Supplies, and Service teams.
Qualifications:
- An associate or bachelor's degree is preferred; an engineering degree is advantageous.
- A minimum of two (2) years of relevant experience in customer service or sales; general parts sales experience across any industry is preferred.
- Exceptional customer service and interpersonal skills; prompt responsiveness to customer inquiries.
- Experience in a technical environment or familiarity with food packaging and supplies is preferred but not mandatory.
- Strong problem-solving abilities and effective collaboration in group settings.
- Proficient verbal and written communication skills.
Benefits:
- Comprehensive medical, dental, and vision plans.
- 401k plan with company contributions.
- Health Savings Account (HSA) with company contributions.
- Optional benefits including life, disability, accident, and critical illness insurance.
- Generous vacation and personal days.
To discover more about our offerings, please visit our website. UltraSource is proud to be an Equal Opportunity Employer.
