Sales Director

4 days ago


Santa Fe, New Mexico, United States Schulte Companies Full time
About the Role

We are seeking a highly motivated and experienced Sales Manager to join our team at Schulte Companies. As a Sales Manager, you will be responsible for driving revenue growth and developing strong relationships with our clients.

Key Responsibilities
  • Learn and understand the hotel brand and strategy
  • Drive customer loyalty to grow share of the account by delivering exceptional service throughout each customer experience
  • Manage business travel accounts to maximize business potential
  • Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets to meet or exceed hotel revenue goals
  • Be aware of departmental revenue and upsell at every possible opportunity
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented, maintaining existing accounts with an active trace/follow-up system
  • Ensure accurate and complete use of the sales system per SOP, including recording all bookings and lost business
  • Identify and solicit new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions
  • Develop, maintain, and prospect a Target List of accounts and communicate updates to the Director of Sales
  • Assist with all group rooming lists, daily inspections of guest folios, communication with the front office on group arrivals, communication with accounting regarding guest billing, and communication with the Revenue Management team on group room blocks
  • Conduct pre- and post-conference meetings when agreeable with the client
  • Attend property-specific receptions to generate leads and interact with customers
  • Organize and execute local area blitzes
  • Establish relationships with local businesses and organizations and be an active member in local industry associations
  • Build relationships with competitors in like roles to stay apprised of trends in the market and industry, and supply changes
  • Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Consistently meet or exceed sales goals, including predetermined revenue and sales activity
  • Attend appropriate trade shows, organize sales trips in local markets and feeder cities as directed by the Director of Sales
  • Perform various other duties as assigned to meet business objectives
Requirements
  • Minimum of High School education, post-high school education preferred
  • Minimum of two (2) years in hotel service role or sales experience preferred
  • Outgoing personality
  • Always maintains a professional image through appearance and dress
  • Ability to work collaboratively with hotel service teams in providing exceptional customer service
  • Clear, concise written and verbal communication skills
  • Demonstrate ability to achieve sales goals
  • Proactive sales approach; assertive and fast-paced, driven to succeed
  • Excellent time management skills
  • Understands the need for time strategy as developed by Revenue Management
  • Must have flexible work hours that may include evenings, weekends, and holidays
Perks and Benefits

We offer a robust selection of perks and benefits, including:

  • Work Today, Get Paid Today with DailyPay
  • Track your daily income with updates after every shift you work
  • Transfer your earnings instantly or next day
  • Automatically save a portion of your paycheck
  • Paid Time Off
  • Unlimited Referral Bonuses
  • Growth and Career Opportunities
  • Hotel Discounts
  • 401K
  • Health/Dental/Vision Insurance
  • Short-Term/Long-Term Disability
  • Flexible Spending Accounts
  • Health Savings Account
  • Pet Insurance
  • Dependent Tuition Benefits
  • EAP Program
  • Marketplace Discounts at various retailers

We are an Equal Opportunity Employer.


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