Front Office Manager

1 week ago


Des Moines, Iowa, United States Bluegreen Vacations Full time
Position Overview:
As a Front Desk Supervisor, you will play a pivotal role in ensuring the seamless operation of our front office team. This leadership position is essential for delivering exceptional guest experiences and maintaining high standards of service.

Key Responsibilities:
- Supervise and guide front office staff to ensure efficient operations and outstanding guest satisfaction.
- Respond professionally and courteously to guest inquiries, providing accurate information and services.
- Collaborate closely with various departments, including Housekeeping, Maintenance, and Sales, to foster effective working relationships.
- Train and mentor front desk team members, addressing any issues that arise and providing coaching for continuous improvement.
- Perform front desk duties as needed and manage staff scheduling.

Qualifications:
- Minimum of one year of experience in a front desk role or two years in the hospitality industry.
- Proven ability to lead and develop a team in a fast-paced environment.

Employee Insights:
Our team members appreciate the organized structure and comprehensive benefits that prioritize employee well-being. Many have expressed that working here has fostered personal and professional growth, creating a family-like atmosphere among colleagues.

Join Our Team:
We are committed to fostering a diverse and inclusive workplace, recognizing that our success relies on the talent and perspectives of our team members. If you are ready to contribute to a culture of happiness and exceptional service, we encourage you to consider this opportunity.

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