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Front Office Supervisor

2 months ago

Des Moines, Iowa, United States Hotel Resource Full time

Front Desk Supervisor

Company: Hotel Resource

Location: Not Specified

Category: Hospitality - Hotel

Degrees Required: Not Specified

Employment Type: Full-Time

Manages Others: No

Key Responsibilities:

  • Oversee and guide front desk personnel to uphold company standards in customer relations and record management.
  • Handle bookkeeping, inventory control, and maintain accurate records.
  • Onboard new staff members and organize weekly work schedules.
  • Evaluate performance standards, offer constructive feedback, and pinpoint areas needing enhancement.
  • Work collaboratively on staffing strategies with management.

Qualifications:

  • High School diploma or equivalent.
  • 1-3 years of experience in customer service.
  • Proficient in Microsoft Office applications.
  • Excellent organizational, problem-solving, and communication abilities.
  • Capability to lift up to 50 lbs and navigate stairs.

Hotel Resource is committed to providing exceptional service in the hospitality sector. We offer a competitive salary and a comprehensive benefits package, fostering a culture of excellence and innovation.