Automotive Service Specialist

2 weeks ago


Rapid City, South Dakota, United States McKie Ford Lincoln, Inc. Full time

Become a vital part of our team as an Automotive Service Specialist

OBJECTIVE: The Automotive Service Specialist plays a crucial role in delivering exceptional automotive services by executing inspections, repairs, maintenance, and installations effectively while adhering to quality and time benchmarks. Compliance with safety and environmental standards is a fundamental aspect of this position.

KEY RESPONSIBILITIES:

  • Exhibit professionalism, a positive demeanor, and maintain a tidy workspace.
  • Perform road tests on vehicles to confirm the effectiveness of repairs.
  • Advise the Service Advisor on any additional work needed for customer awareness.
  • Accurately complete service and repair tasks.
  • Gather all essential information prior to ordering parts.
  • Care for personal tools and communicate any anticipated delays.
  • Ensure the cleanliness of the customer's vehicle and the work environment.
  • Build productive relationships and keep detailed service records.
  • Assist in clarifying repairs to customers and fellow technicians.
  • Conduct preventive maintenance and comply with safety protocols.

REQUIREMENTS:

  • High School diploma or equivalent qualification.
  • Ability to read and understand instructions and information.
  • Possess a valid in-state driver's license with a clean driving record.
  • Capability to prioritize tasks, multitask, and utilize computer and calculator tools.
  • Strong oral and written communication skills.
  • Able to lift weights up to 70 lbs.
  • Willingness to undergo background checks and drug screenings.

WORK SCHEDULE:

  • Monday - Friday from 7:30 a.m. to 5:30 p.m.
  • Saturday (every third week) from 7:30 a.m. to 12:00 p.m.

EMPLOYEE BENEFITS:

  • Health Insurance (including Vision Discount Program).
  • Life Insurance and Flexible Spending Account options.
  • 401(k) plan with company matching contributions.
  • Paid Vacation, Holidays, and Sick Leave.
  • Employee Assistance Program and Vehicle Discount Program.

NOTE: This job description outlines essential responsibilities, but additional duties may be assigned to fulfill organizational requirements.



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