Trilingual Customer Service Representative

1 week ago


Birmingham, Alabama, United States Sequence Health Full time
Job Overview

Sequence Health is seeking a highly skilled Trilingual Contact Center Representative to join our team. As a key member of our Contact Center Team, you will be responsible for delivering exceptional customer service support to patients across the United States.

This is a full-time remote position, requiring the ability to work independently and as part of a team. The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office Suite, and have experience working in a fast-paced call center environment.

Key Responsibilities:

  • Provide timely and accurate responses to patient inquiries
  • Document patient interactions and maintain accurate records
  • Collaborate with patients and providers to optimize patient care
  • Utilize technology and software applications to efficiently manage calls and tasks

Requirements:

  • 1+ years of experience in healthcare, sales, or customer service
  • Proficiency in Microsoft Office Suite and internet applications
  • Ability to handle confidential and sensitive information
  • Trilingual in English, Spanish, and Brazilian Portuguese

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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