Customer Service Representative
4 weeks ago
U.S. Pipe is seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for coordinating all assigned orders, providing quotations, and ensuring customer satisfaction.
Key Responsibilities:
- Coordinate all assigned orders to ensure timely and accurate processing.
- Provide quotations, check pricing, and coordinate with other departments as needed.
- Notify customers of shipment information and assist other Inside Sales Reps as required.
- Provide sales representatives and customers with pricing information and resolve customer inquiries.
- Follow up with sales representatives and customers to ensure job completion and customer satisfaction.
Requirements:
- Minimum high school graduate or equivalent.
- 2-4 years of previous customer service experience in a fast-paced environment.
- Strong working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint software.
- Professional behavior and strong communication skills.
About U.S. Pipe:
U.S. Pipe is a leading provider of water and wastewater products, with a commitment to quality and customer satisfaction. We offer a comprehensive benefits package and opportunities for career growth and development.
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