Customer Service Representative

3 days ago


Birmingham, Alabama, United States Champion Cleaners Full time
Customer Service Representative

Champion Cleaners is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience for each interaction.

Key Responsibilities:
  • Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process incoming orders and complete transactions for outgoing orders, ensuring accuracy and efficiency.
  • Record customer information and transactions into our computer system, maintaining accurate and up-to-date records.
  • Follow established procedures and guidelines to ensure a safe and efficient work environment.
  • Properly inventory and sort items, identifying any shortages or issues that may impact customer satisfaction.
  • Communicate effectively with management and colleagues to ensure seamless operations and high-quality customer service.
Requirements:
  • Previous customer service, retail, or cashier experience preferred.
  • Ability to stand, walk, and frequently lift, as well as read and comprehend instructions, short correspondence, and memos.

At Champion Cleaners, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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