Customer Service Advocate
23 hours ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Customer First Solutions in Hoover, AL. As a valued member of our company, you will have the opportunity to provide exceptional customer service and support to clients, ensuring a positive experience and addressing their insurance policy needs.
Key Responsibilities- Provide assistance and support to customers regarding insurance policies, claims, and inquiries.
- Ensure accurate and timely processing of customer requests, including policy changes, billing inquiries, and coverage updates.
- Collaborate with insurance agents and underwriters to address customer needs and resolve any issues or concerns.
- Maintain comprehensive knowledge of insurance products, coverage options, and industry regulations to effectively communicate information to customers.
- Document and track customer interactions and inquiries in the company's CRM system for future reference and analysis.
- Excellent communication skills, both verbal and written.
- Ability to multitask, prioritize, and problem-solve effectively.
- Strong attention to detail and accuracy in handling customer information.
- Ability to remain calm and professional in high-pressure situations.
- Strong interpersonal skills and ability to build rapport with customers.
- Ability to work independently and as part of a team.
- Work from Home/Hybrid
- Hands-On Training
- Same-Day Advance Opportunities
- Positive Work Environment
- Cash Bonuses
- Performance recognition and awards
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Life Insurance Customer Advocate
1 month ago
Birmingham, Alabama, United States Protective Life Full timeAbout the RoleWe are seeking a highly skilled and dedicated Customer Experience Advocate to join our team at Protective Life. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and concerns via...
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Customer Experience Advocate
4 weeks ago
Birmingham, Alabama, United States Protective Life Insurance Company Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Experience Advocate to join our team at Protective Life Insurance Company. As a key member of our Contact Center, you will play a vital role in delivering exceptional service to our policyholders, ensuring their needs are met and their concerns are addressed.Key ResponsibilitiesHandle...
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Patient Advocate
3 weeks ago
Birmingham, Alabama, United States Aeroflow Full timeAeroflow Patient Advocate Job DescriptionAeroflow is seeking a highly motivated and detail-oriented Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in ensuring that our patients receive the best possible care and service.Key Responsibilities:Assist patients with billing and insurance-related needsProvide high-quality...
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Patient Advocate
4 weeks ago
Birmingham, Alabama, United States Aeroflow Full timeAeroflow Sleep Billing Team: Patient Advocate OpportunityWe are seeking a highly motivated and detail-oriented Patient Advocate to join our Sleep Billing Team at Aeroflow. As a Patient Advocate, you will play a critical role in ensuring that our patients receive the best possible care and service.Key Responsibilities:Assist patients with billing and...
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Customer Service Representative
4 weeks ago
Birmingham, Alabama, United States VIVA Health Full timeCustomer Advocate RoleAbout the JobVIVA Health is seeking a skilled Customer Advocate to provide exceptional customer service to our members and providers. As a key member of our team, you will be responsible for resolving customer inquiries and issues in a call center environment.Key ResponsibilitiesProvide quality customer service to members and providers...
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Customer Service Representative
5 hours ago
Birmingham, Alabama, United States Daxko Full timeJob Title: Customer Service AdvocateAbout the Role:Daxko is seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Advocate. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer issues, and building strong relationships with our...
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Customer Service Representative
2 weeks ago
Birmingham, Alabama, United States Daxko Full timeJob Title: Customer Service Advocate - Accounting SpecialistWe are seeking a highly skilled and motivated Customer Service Advocate - Accounting Specialist to join our team at Daxko. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients, focusing on accounting and...
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Customer Service Representative
2 weeks ago
Birmingham, Alabama, United States Daxko Full timeCustomer Service Advocate - Accounting SpecialistDaxko is seeking a highly skilled and customer-focused individual to join our Customer Service Team as a Customer Service Advocate - Accounting Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their success with...
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Customer Service Representative
3 weeks ago
Birmingham, Alabama, United States Daxko Full timeJob Title: Customer Service Advocate - Accounting SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Service Advocate - Accounting Specialist to join our team at Daxko. As a key member of our Customer Service team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction with our...
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Customer Service Representative
5 days ago
Birmingham, Alabama, United States Daxko Full timeDeliver WOW Customer ExperiencesWe're seeking a passionate Customer Service professional to join our team at Daxko. As a Customer Service Advocate, you'll play a key role in supporting our software and engagement solutions, ensuring our customers receive exceptional service and experiences.Key Responsibilities:Provide top-notch customer support and...
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Customer Service Representative
3 weeks ago
Birmingham, Alabama, United States Daxko Full timeJob Title: Customer Service Advocate - Accounting SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Service Advocate - Accounting Specialist to join our team at Daxko. As a key member of our Customer Service team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction with our...
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Customer Service Representative
19 hours ago
Birmingham, Alabama, United States Daxko Full timeDeliver WOW Customer ExperiencesWe're seeking a passionate and skilled Customer Service Advocate to join our Daxko team. As a key member of our Operations and Accounting software support team, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Provide top-notch customer service and support to our clientsCollaborate...
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Customer Service Representative
4 weeks ago
Birmingham, Alabama, United States Daxko Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Service Advocate to join our Daxko team. As a key member of our Operations and Accounting software support team, you will play a critical role in delivering exceptional customer experiences.Key ResponsibilitiesProvide top-notch customer service and support to our clientsCollaborate with...
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Customer Service Representative
3 weeks ago
Birmingham, Alabama, United States Daxko Full timeJob Title: Customer Service AdvocateJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Advocate. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer issues, and building strong relationships with our clients.Key...
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Member Experience Advocate
2 weeks ago
Birmingham, Alabama, United States Avadian Credit Union Full timeJob Title: Member Experience AdvocateWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Advocate. In this role, you will serve as a full-service liaison between our members and the Credit Union, providing needs-based solutions, performing transactions, opening accounts, resolving issues, originating...
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Customer Service Representative
1 month ago
Birmingham, Alabama, United States Protective Life Full timeAbout the RoleWe are seeking a highly skilled and dedicated Customer Experience Advocate to join our team at Protective Life. As a key member of our customer service team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and...
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Customer Service Representative
1 month ago
Birmingham, Alabama, United States Protective Life Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advocate at Protective Life. As a key member of our Contact Center, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction for our policyholders.Key ResponsibilitiesProvide...
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Medicare Health Advocate
6 days ago
Birmingham, Alabama, United States VIVA Health Full timeAbout VIVA HealthWe're committed to delivering exceptional care and service to our members. Our goal is to provide a supportive environment that fosters growth and development.Job SummaryWe're seeking a dedicated and compassionate Medicare Member Advocate to join our team. As a key member of our healthcare team, you will play a vital role in ensuring our...
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Patient Advocate
6 days ago
Birmingham, Alabama, United States Complete Health Full timeJob Summary:As a Patient Advocate at Complete Health, you will play a vital role in facilitating communication and providing support services for patients in our Chronic Care Management (CCM) and Transitional Care Management (TCM) programs. You will serve as the main point of contact with hospitals for scheduling patients post-discharge and ER diversion, and...
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Patient Advocate Liaison
4 weeks ago
Birmingham, Alabama, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a skilled Patient Advocate Liaison to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive the necessary support and resources to navigate the healthcare system.Key ResponsibilitiesConduct thorough interviews with patients and/or family...