Senior Product Design Director

1 day ago

San Francisco, California, United States Faire Full time
About Faire

Faire is a pioneering online wholesale marketplace that empowers independent retailers to thrive in a rapidly changing retail landscape. Our mission is to level the playing field for small businesses, enabling them to compete with larger retailers and e-commerce giants. By leveraging technology and data, we connect a global community of entrepreneurs with the best products from around the world.

About this Role

We're seeking an exceptional Senior Product Design Director to lead our Discovery pillar. As a key member of our Product Design team, you'll report directly to the Head of Product Design and collaborate closely with cross-functional partners to shape and build experiences that empower thousands of retailers and brands to succeed in our marketplace.

Key Responsibilities
  • Enhance the Retailer Discovery Experience: Lead the design and implementation of a seamless retailer discovery experience across search, browse, homepage, and the ads product.
  • Strategic thinking & visioning: Envision what the Discovery experience could be, and work with your team and cross-functional partners to make it come to life.
  • Cross-Pillar Collaboration: Partner with directors across other pillars, including Brand, Retailer Growth, and Retailer Tools & Programs, to ensure cohesive and unified user experiences across the entire marketplace.
  • Build and develop the team: Lead, mentor, hire, and develop a team of product designers, fostering a culture of inclusion, craft, collaboration, and continuous improvement.
  • Uphold the craft, improve the process: Ensure the design bar is kept high across visual and interaction design, systems, information architecture, and content strategy. Lead regular design reviews to provide constructive feedback, ensure design consistency, and elevate the overall quality of the design output.
Requirements
  • Mastery of craft: A respected designer with expertise in visual and interaction design, systems, information architecture, content strategy, and a willingness to get into the details and work alongside their team.
  • Org Building: A team builder with 8+ years of leading and managing ICs and managers, as well as experience in hiring top talent.
  • Strategic thinking & visioning: A meticulous problem solver who can see and communicate the big picture in an inspiring way. Has the ability to translate high-level business goals into actionable strategies and design guidance based on customer insights.
  • Track Record of Shipping: An experienced builder who knows what it takes to ship a product, and can set up the right processes to do so at scale.
  • Strong Collaboration: An inspiring communicator who builds trust and is able to influence and bring alignment across the organization while ensuring design integrity and quality.
  • Inspiring Mentorship: A mentor who is energized by growing others' careers, developing senior designers, knows how to empower a team to drive their projects to success.
  • Adaptability & Resilience: Ability to thrive in a dynamic and fast-paced environment, effectively managing competing priorities and shifting demands from various stakeholders.
  • Customer Obsession: A passionate advocate for customer needs who can anticipate what customers want and why, making product decisions based on customer insights.
  • Data-driven decision making: An expert at leveraging data and metrics to inform design decisions, ensuring that design solutions are both user-centric and aligned with business goals.
  • Systems Thinking & Execution: A systems builder capable of contributing to and improving design and component systems that ensure consistency and scalability.
  • Kindness & humility: An empathic teammate who embraces vulnerability, and makes themselves available for their team and beyond.
Why Faire?
  • We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
  • We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
  • We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
  • We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Equal Employment Opportunity

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form.

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