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Customer Service Coordinator

1 month ago

Carrollton, Texas, United States ECS Transportation Group Full time
Job Summary

We are seeking a highly skilled administrative professional to join our team as a Customer Service Coordinator. In this role, you will be responsible for handling high-volume reservations via phone and email, as well as scheduling and dispatching. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record of providing exceptional customer service.

Key Responsibilities:

  • Manage and coordinate customer reservations and scheduling
  • Provide exceptional customer service via phone and email
  • Collaborate with colleagues to ensure seamless operations
  • Stay organized and manage multiple priorities in a fast-paced environment

Requirements:

  • 2+ years of administrative experience
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Strong organizational and time management skills

About ECS Transportation Group:

ECS Transportation Group is a full-service worldwide ground transportation company based in Carrollton, Texas. We have been in business for over 20 years and are committed to providing exceptional service to our clients.