Customer Service Coordinator
3 days ago
We are seeking a highly skilled administrative professional to join our team as a Customer Service Coordinator. In this role, you will be responsible for handling high-volume reservations via phone and email, as well as scheduling and dispatching. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record of providing exceptional customer service.
Key Responsibilities:
- Manage and coordinate customer reservations and scheduling
- Provide exceptional customer service via phone and email
- Collaborate with colleagues to ensure seamless operations
- Stay organized and manage multiple priorities in a fast-paced environment
Requirements:
- 2+ years of administrative experience
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Strong organizational and time management skills
About ECS Transportation Group:
ECS Transportation Group is a full-service worldwide ground transportation company based in Carrollton, Texas. We have been in business for over 20 years and are committed to providing exceptional service to our clients.
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