Customer Service Representative
4 weeks ago
HomePro is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and in-person interactions
- Assist customers with product and service inquiries, troubleshooting, and technical support
- Process customer orders and resolve any issues related to order fulfillment
- Collaborate with internal teams to ensure seamless customer experiences
- Document customer interactions and feedback for quality improvement
Requirements:
- Previous customer service experience, preferably in the tech or home improvement industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and multitask effectively
- Basic knowledge of home technology products and services
- High school diploma or equivalent required
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About HomePro:
HomePro is a leading provider of home integration services, offering a wide range of products and services to enhance the comfort, convenience, and security of our customers' homes. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
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