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Sales Intake Director
2 days ago
We are seeking an experienced Sales Intake Director to join our team at The Matian Firm, APC. As a key member of our organization, you will be responsible for overseeing the operational excellence of our Intake team, handling a large volume of incoming client calls, and ensuring seamless client relations.
Key Responsibilities- Team Leadership: Directly oversee and manage an Intake team, providing guidance and support to ensure the team's success.
- Client Relations: Establish and maintain strong relationships with potential clients, providing exceptional customer service and ensuring a positive experience.
- Intake Process: Review and assign new business intake, screen telephone calls, and persistently monitor all potential new client inquiries.
- Logistics and Reporting: Update logs and reporting systems to reflect the status of all potential new clients, and collaborate with attorneys to complete the initial consultation process.
- Administrative Tasks: Assist attorneys with administrative tasks related to opening new cases and maintaining databases, and perform other duties as assigned.
- Experience: 2+ years of experience in Management, 3+ years of experience in Immigration Law, and 2-3 years of managerial sales experience.
- Skills: Strong background with performance-based metrics, case management software experience, and resourcefulness in solving issues.
- Language: Bilingual (English/Spanish) with full proficiency.
We offer a competitive compensation package, including a salary starting at $90,000.00, depending on experience. Additionally, we provide benefits, paid parking, paid time off, and a dynamic work environment.
The Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
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