Dental Front Desk Specialist
2 months ago
About Community Health Centers
At Community Health Centers, we're dedicated to making a real difference in our community by improving individuals' health and enhancing their quality of life. We offer a unique opportunity to join a team that is passionate about providing exceptional care.
Why Choose Us?- Enjoy a work-life balance with no weekend shifts at most centers, 10 paid holidays, and early Fridays.
- Benefit from a comprehensive benefits package that includes healthcare coverage, paid time off, retirement plan options, and more.
- Advance your career with competitive compensation, opportunities for growth, and tuition/training reimbursement programs.
- Be part of a recognized organization: We've been awarded 'Best and Brightest Companies to Work For in the Nation' for 5 consecutive years and 'Top 100 Workplaces for Growing Families' by Orlando Sentinel.
As a Dental Front Desk Specialist, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. You will handle patient registration, financial counseling, referrals, and maintain accurate dental records.
Key Responsibilities:- Provide exceptional customer service by greeting patients warmly, resolving inquiries, and addressing concerns promptly.
- Manage patient appointments efficiently, including scheduling, cancellations, reminders, and ensuring accurate record-keeping.
- Serve as a financial counselor, guiding patients through payment options, explaining insurance coverage, and processing payments.
- Process referrals accurately and efficiently, ensuring smooth transitions for patients seeking specialized care.
- Maintain organized and up-to-date patient records using electronic health record systems.
- High school diploma or equivalent.
- 2 years of dental office experience preferred, including proficiency with Electronic Medical Records (EMR) systems.
- Strong understanding of dental procedure codes.
- Excellent communication and interpersonal skills.
- Bi-lingual skills are a plus.
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