Dental Front Desk Specialist

2 months ago


Orlando, Florida, United States Community Health Centers Full time

About Community Health Centers

At Community Health Centers, we're dedicated to making a real difference in our community by improving individuals' health and enhancing their quality of life. We offer a unique opportunity to join a team that is passionate about providing exceptional care.

Why Choose Us?
  • Enjoy a work-life balance with no weekend shifts at most centers, 10 paid holidays, and early Fridays.
  • Benefit from a comprehensive benefits package that includes healthcare coverage, paid time off, retirement plan options, and more.
  • Advance your career with competitive compensation, opportunities for growth, and tuition/training reimbursement programs.
  • Be part of a recognized organization: We've been awarded 'Best and Brightest Companies to Work For in the Nation' for 5 consecutive years and 'Top 100 Workplaces for Growing Families' by Orlando Sentinel.
Job Summary

As a Dental Front Desk Specialist, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. You will handle patient registration, financial counseling, referrals, and maintain accurate dental records.

Key Responsibilities:
  • Provide exceptional customer service by greeting patients warmly, resolving inquiries, and addressing concerns promptly.
  • Manage patient appointments efficiently, including scheduling, cancellations, reminders, and ensuring accurate record-keeping.
  • Serve as a financial counselor, guiding patients through payment options, explaining insurance coverage, and processing payments.
  • Process referrals accurately and efficiently, ensuring smooth transitions for patients seeking specialized care.
  • Maintain organized and up-to-date patient records using electronic health record systems.
Qualifications:
  • High school diploma or equivalent.
  • 2 years of dental office experience preferred, including proficiency with Electronic Medical Records (EMR) systems.
  • Strong understanding of dental procedure codes.
  • Excellent communication and interpersonal skills.
  • Bi-lingual skills are a plus.


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