Customer Service Associate

1 week ago


Dallas, Texas, United States Carlos Luevano - State Farm Agent Full time
Position Overview

Carlos Luevano - State Farm Agent is in search of a dynamic and career-focused individual to fill the role of Office Representative. This position involves fostering and nurturing customer relationships within the community to advocate for State Farm's offerings, including auto, home, and life insurance.

Key Responsibilities
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Implement a customer-centric, needs-based evaluation process to inform clients about various insurance solutions.
  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
Benefits
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly compensation plus commission and bonuses
  • Health insurance options
  • Profit-sharing opportunities
  • Paid time off for vacations and personal/sick days
  • Valuable professional experience
  • Potential for growth and advancement within the agency
Qualifications
  • Strong communication skills, including written, verbal, and listening abilities
  • A genuine enthusiasm for the role that insurance and financial products play in assisting individuals to manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented with a self-motivated approach
  • Commitment to exceptional customer service
  • Attention to detail and pride in delivering accurate and timely work
  • Ability to collaborate effectively within a team
  • Capability to handle multiple tasks simultaneously
  • Bilingual proficiency in Spanish is required

If you possess the motivation to excel in this role, we encourage you to consider this opportunity.



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