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Customer Service Associate
2 months ago
As a Customer Care Tolling Representative, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibilities will include:
- Inbound Customer Support: Assist customers with inquiries and provide solutions to their concerns.
- Help Desk Assistance: Offer technical support and guidance to users navigating our systems.
- Back-Office Processing: Manage administrative tasks to ensure smooth operations.
This role is vital in supporting both commercial and public sector clients, ensuring their needs are met with professionalism and efficiency.
Key ResponsibilitiesIn this position, you will:
- Engage with customers to understand their needs and provide tailored assistance.
- Utilize problem-solving skills to address and resolve customer issues effectively.
- Collaborate with team members to enhance the overall customer experience.
Your contributions will help maintain high standards of customer satisfaction and support the growth of our business.
