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Customer Service Associate

2 months ago

Dallas, Texas, United States Carlos Luevano - State Farm Agent Full time
Position Overview

Carlos Luevano - State Farm Agent is in search of a dynamic and career-focused individual to enhance our customer engagement efforts. In this role, you will foster and nurture relationships within the community to advocate for State Farm offerings, including auto, home, and life insurance.

Key Responsibilities
  • Deliver timely, precise, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Implement a customer-centric, needs-based evaluation process to inform clients about various insurance alternatives.
  • Generate leads, organize appointments, assess client requirements, and promote suitable products and services.
Benefits
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly compensation plus commission and bonuses
  • Health insurance coverage
  • Profit-sharing opportunities
  • Paid time off for vacations and personal/sick days
  • Valuable professional experience
  • Opportunities for growth and advancement within the agency
Qualifications
  • Strong communication skills, both written and verbal
  • A genuine interest in the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented mindset
  • Self-driven and motivated
  • Commitment to exceptional customer service
  • Attention to detail and accuracy in work
  • Able to collaborate effectively within a team
  • Capacity to handle multiple tasks simultaneously
  • Bilingual proficiency in Spanish is required

If you envision yourself thriving in this position, we encourage you to proceed with the application process. We will communicate with you regarding the subsequent steps in the interview journey.

This role is associated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully fulfill any necessary licensing and training requirements. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not considered employees of State Farm.