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Lead Talent Acquisition Specialist

2 months ago


Atlanta, Georgia, United States Incident IQ Full time
Job Overview

Incident IQ Senior Recruiter

Company Background

Incident IQ, headquartered in Atlanta, is a SaaS service management platform dedicated to K-12 educational institutions. Our innovative solutions are designed to enhance various workflows, including IT asset management, help desk ticketing, facilities maintenance, and Human Resources service delivery. Our mission is to transform operational support activities in school districts, ultimately benefiting students and improving instructional efficiencies. As a rapidly growing company, we are committed to delivering cutting-edge cloud-based software that is widely adopted by K-12 school districts across the United States.

Since our inception, we have fostered a culture that prioritizes customer success and product excellence. We are passionate about empowering school districts to achieve operational efficiency. Our work environment is characterized by inclusivity and transparency, where team members are respected and valued for their contributions, demonstrating qualities such as openness, integrity, collaboration, enthusiasm, and dedication.

Role Overview

In the capacity of Senior Recruiter, you will be instrumental in shaping the talent landscape of our organization by leading comprehensive recruitment strategies. Your responsibilities will include identifying, attracting, and securing exceptional candidates for diverse roles within the company. By leveraging your expertise in recruitment best practices, market dynamics, and industry insights, you will collaborate with hiring managers to comprehend their requirements and deliver outstanding candidates who align with our organizational culture and objectives.

We seek individuals with excellent communication, time management, and organizational skills, capable of managing multiple roles simultaneously. A strong ability to thrive in a fast-paced environment and a solid understanding of recruitment software, processes, and methodologies are essential.

Key Responsibilities:

  • Oversee the complete recruitment process, including job postings, candidate sourcing, interviewing, and offer negotiations, ensuring a seamless candidate experience.
  • Devise and implement innovative sourcing strategies to attract high-quality candidates, utilizing various channels such as job boards, social media, networking events, and employee referrals.
  • Work closely with hiring managers and department leaders to understand their hiring needs and provide expert guidance on talent acquisition strategies, market trends, and compensation.
  • Conduct thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit, providing detailed feedback and recommendations to hiring managers.
  • Stay informed about industry trends, labor market conditions, and the competitive landscape to offer insights and recommendations for talent acquisition strategies.
  • Continuously assess and enhance recruitment processes and tools to improve efficiency, effectiveness, and candidate experience.
  • Act as a brand ambassador for the organization, promoting our values, culture, and employer value proposition to potential candidates and the broader market.
  • Maintain accurate and current records of recruitment activities, candidate interactions, and hiring metrics, generating and analyzing reports to track progress and identify areas for improvement.
  • Provide mentorship and guidance to junior recruiters and HR team members, sharing best practices and contributing to the development of recruitment strategies and policies.
  • Participate in special projects or additional duties as assigned.

Essential Skills and Experience:

  • A minimum of 5-7 years of experience in recruitment, with a proven track record of managing complex recruitment processes and successfully filling senior and specialized roles.
  • A Bachelor's degree in Human Resources, Business Administration, or a related field. Professional HR certifications (e.g., SHRM-CP, PHR) are advantageous.
  • A strong understanding of recruitment processes, tools, and techniques.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to build and maintain relationships with candidates and hiring managers.
  • Proficiency in utilizing applicant tracking systems (ATS) and other recruitment technologies.
  • An analytical mindset with the capability to use data to inform decisions and improvements.
  • A strong sense of ownership and the ability to manage multiple priorities concurrently.
  • A high level of integrity, confidentiality, and professionalism.

What Sets Incident IQ Apart:

  • We support holistic growth, allowing employees to develop both personally and professionally.
  • We cultivate an energetic and collaborative environment where every opinion is valued.
  • We create software that empowers K-12 schools to operate efficiently, enhancing the classroom experience for students.
  • We prioritize an excellent work/life balance, offering two fantastic office locations.

Incident IQ provides a competitive salary based on experience, along with a comprehensive benefits package for full-time employees, including medical, dental, vision, life insurance, 401k, and paid time off (PTO).

Incident IQ is an Equal Opportunity Employer