Store Operations Manager
4 days ago
We are seeking a highly skilled and experienced Store Manager to join our team at Sephora. As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales.
Key Responsibilities- Leading Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience. Develop and implement strategies to drive store sales and increase profitability.
- Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development, and provide ongoing feedback.
- Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions.
- Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
- Resource Management: Manage inventory levels to ensure product availability. Allocate resources and handle staffing, ensuring optimal productivity and performance.
- Proven successful experience as a retail manager.
- 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
- Strong leadership skills and business acumen.
- Client management skills.
- Strong organizational skills.
- Excellent communication and interpersonal skills.
- A knack for attracting, identifying, and inspiring employees.
- Flexible availability to work a retail schedule.
- Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, and work in a fragrance-filled environment.
- An annual base salary range of $84,375.00 to $107,375.00, depending on qualifications and experience.
- A generous benefits package, including comprehensive health, dental, and vision plans, a superior 401(k) plan, various paid time off programs, employee discount/perks, life insurance, disability insurance, flexible spending accounts, and an employee referral bonus program.
Sephora is a leading beauty retailer within the LVMH family, with a global presence and a commitment to innovation and excellence. We are united by a common goal - to reimagine the future of beauty. We believe in empowering our teams, inspiring our customers, and helping them become the best versions of themselves.
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