Customer Service Representative

2 days ago


Cambridge, Massachusetts, United States Life Alive Full time
Life Alive: Where Hospitality Meets Sustainability

We're seeking a passionate and dedicated individual to join our Front of House Service Team as a Cashier, Food Runner, and Barista. As a key member of our team, you will be responsible for delivering exceptional customer service in a welcoming and sustainable setting.

Key Responsibilities:
  • Greet and Engage with guests and delivery drivers, ensuring a warm and inviting atmosphere.
  • Take Orders and ensure accuracy and packaging, providing a seamless experience for our valued guests.
  • Assist with Food Service, running food to tables from our line and maintaining dining room cleanliness.
  • Keep Café Stations Clean and well-stocked, ensuring a smooth and efficient service.
  • Communicate Guest Needs, providing personalized attention and care.
Requirements:
  • Thrive in a Fast-Paced Environment, adapting to changing situations with ease.
  • Meet Physical Demands, including reaching, grasping, lifting, and carrying items weighing 50+ lbs.
  • Stand for 8+ Hours, maintaining a high level of energy and focus throughout your shift.
Perks and Compensation:
  • 70% Meal Discount, enjoy delicious food at a reduced rate.
  • Free and Discounted Yoga, prioritize your well-being and flexibility.
  • Free Mental Health Support (for full-time employees), prioritize your mental health and wellness.
  • 401(k) with Vesting Match, secure your financial future.
  • Health Insurance, Dental, and Vision Coverage (for full-time employees), prioritize your physical health.
  • Transportation Benefits, make commuting easier and more affordable.
  • Education and Professional Development Opportunities, enhance your skills and knowledge.
  • Flexible Schedule, balance your work and personal life.
  • Inclusion in an Awesome Community, be part of a dynamic and supportive team.
  • PTO/Vacation Time (for full-time employees), recharge and relax.

We're committed to creating a positive and inclusive work environment. If you're passionate about hospitality, sustainability, and delivering exceptional customer service, we encourage you to apply.



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