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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Insurify in Cambridge, MA.
Key Responsibilities:
- Provide exceptional customer service to policyholders and internal stakeholders
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with cross-functional teams to improve service processes and enhance customer experience
- Meet or exceed performance metrics and quality standards
Requirements:
- Experience in insurance, preferably Personal Lines Property and Casualty
- Property and Casualty insurance license
- Background in volume sales center
- Willingness to learn and adapt to new processes and technologies
What We Offer:
- Employee stock options
- 401K plan
- Great healthcare plan
- Unlimited vacation and sick time
- Free snacks and beverages every day in office
- Team lunches and outings
- Friendly office culture
Equal Employment Opportunity:
Insurify is an Equal Employment Opportunity and Affirmative Action employer. We are committed to diversity and inclusion in the workplace.
