Customer Service Representative
5 days ago
We are a reputable automotive dealership dedicated to providing exceptional customer service and a positive work environment. Our team is passionate about delivering outstanding results and building long-lasting relationships with our customers and employees.
Job SummaryWe are seeking a highly skilled and professional Receptionist to join our team. As a key member of our front office, you will be responsible for providing world-class customer service, managing incoming calls, and performing various administrative tasks to support our dealership staff.
Key Responsibilities:- Customer Service: Greet incoming guests, respond to customer inquiries, and provide exceptional service to ensure a positive experience.
- Call Management: Answer and direct incoming calls, and delegate tasks as needed to ensure efficient communication.
- Administrative Support: Perform various administrative tasks, such as data entry, filing, and maintaining accurate records.
- Team Support: Assist dealership staff with tasks, provide information, and maintain a positive and productive work environment.
- Education: High school diploma or equivalent required.
- Skills: Excellent communication and customer service skills, strong computer and phone skills, and a professional appearance and work ethic.
- Experience: Previous experience in a customer-facing role, preferably in an automotive or retail environment.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunities for Advancement: Opportunities for career growth and advancement within our dealership.
- Positive Work Environment: A positive and supportive work environment with a team-oriented culture.
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