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Customer Service Ambassador
2 months ago
**About The Acquisition Group**
We are a dynamic marketing and management consultancy firm dedicated to delivering exceptional results for our clients.
**Job Summary**
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.
**Key Responsibilities:**
* Respond to and resolve customer inquiries in a timely and professional manner
* Provide clients with product and service information, identifying and addressing their needs
* Collaborate with internal teams to resolve customer issues and improve overall customer experience
* Develop and maintain strong relationships with clients, ensuring their loyalty and satisfaction
**Requirements:**
* 18 years or older
* Ability to pass a criminal background check
* Availability to work full-time (Monday to Friday)
* Customer service experience preferred, but not required
**What We Offer:**
* Opportunities for advancement into managerial roles
* Collaborative and dynamic work environment
* Support from experienced Team Leaders
* Competitive compensation and bonuses
* Ongoing training and development opportunities
**If You're the Right Fit:**
* You're a team player with excellent communication and problem-solving skills
* You're passionate about delivering exceptional customer service and exceeding client expectations
* You're self-motivated and eager to learn and grow with our company