Customer Service Representative

2 weeks ago


Phoenixville PA USA, United States Savers Value Village Full time
About Us

At Savers Value Village, we're passionate about making a positive impact on our community and the environment. Our mission is to provide a convenient and eco-friendly way for people to donate gently used items, while also supporting local non-profit organizations.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a GreenDrop Site Attendant. As a key member of our team, you will be responsible for providing exceptional service to our donors, ensuring a positive experience for all who visit our site.

Key Responsibilities
  • Interact with donors in a friendly and professional manner, using a positive and optimistic approach.
  • Acquire donations from donors using a tablet, while maintaining a clean and organized workspace.
  • Assist truck drivers during donation pick-ups and ensure a smooth and efficient process.
  • Maintain the cleanliness of the site, both inside and outside, to ensure a safe and welcoming environment for all.
  • Perform other duties as assigned by management, including filling out supply orders and maintaining inventory.
Requirements
  • Ability to work independently with minimal supervision.
  • Excellent communication and interpersonal skills, with a strong ability to interact with people from diverse backgrounds.
  • Ability to lift up to 50 pounds continuously throughout the day.
  • Positive attitude, punctuality, and a strong sense of urgency.
  • Ability to work in outside conditions during various seasons.
What We Offer
  • Comprehensive onboarding and training program to ensure success in the role.
  • A range of benefits, including health insurance, life insurance, and a 401(k) plan with company matching contributions.
  • A positive and supportive work environment, with opportunities for growth and development.
Work Environment

This is a full-time hourly position, with no travel required. The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service.



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