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Customer Service Representative

2 months ago

Pittsburgh PA USA, United States Ingka External Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Relations team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Build strong relationships with customers to understand their needs and preferences
  • Provide efficient and accurate checkout experiences in various areas of the store
  • Offer additional products and services to enhance the customer experience
  • Resolve customer concerns independently and effectively
  • Provide friendly and efficient car loading and unloading services
Requirements
  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent
What We Offer

At Ingka External, we are committed to providing a positive and inclusive work environment. Our benefits package includes:

  • Generous paid time off and holiday time
  • WiselyPay - get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
Why Work with Us

We are a diverse team that values our customers and colleagues. We are passionate about creating a positive and joyful experience for all IKEA visitors and customers. If you are a customer-focused individual who is passionate about people, we encourage you to apply for this exciting opportunity.