Customer Service Representative

2 weeks ago


Pittsburgh PA USA, United States Ingka External Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our Customer Relations team as a Customer Service Representative. As a key member of our team, you will be responsible for providing an exceptional customer experience, ensuring customer satisfaction, and building long-lasting relationships with our customers.

Key Responsibilities

  • Provide an efficient and accurate checkout experience in various areas of the store
  • Offer additional products and services to customers, such as home delivery, credit card, and IKEA Family card
  • Resolve customer concerns independently to meet their unique needs and expectations
  • Provide friendly, safe, and efficient car loading and unloading services

Requirements

  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent

Benefits

  • Generous paid time off, holiday, and sick time
  • WiselyPay - get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)

About Ingka External

At Ingka External, we are committed to providing a positive and joyful experience for all our customers. We believe in building long-lasting relationships with our customers and providing them with exceptional service. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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