Human Resources Specialist

2 weeks ago

Paradise Valley, Arizona, United States Sanctuary Camelback Mountain Full time

POSITION SUMMARY

The Human Resources Specialist plays a crucial role in sourcing and recruiting talented individuals for various roles within the organization, including leadership positions. This role involves screening and interviewing potential candidates, addressing their inquiries regarding the organization and available roles, and assessing their qualifications. The Specialist is responsible for conducting reference checks and making hiring recommendations for candidates, particularly for entry-level roles. Furthermore, this position entails planning, coordinating, and executing Employee Relations initiatives that promote a workplace aligned with our Mission, Vision, and Values.


KEY RESPONSIBILITIES

Note:
The following duties and responsibilities are not exhaustive.

Oversee all Employee Programs, which include but are not limited to Birthday Celebrations, Anniversaries, Employee of the Month, Manager of the Quarter, Service Awards, and Employee Referral bonuses.

Respond to Employment Verification requests.
Manage the onboarding process for new hires, promotions, terminations, and updates to employee information in the payroll system.
Generate, organize, and analyze reports as required.
Create nametags as necessary.
Administer the Trip Reduction Program (TRP).
Process employee discount requests for accommodations.
Maintain inventory of office supplies, including HR documentation.
Monitor employee bulletin boards and company literature.

Foster a positive work environment by communicating effectively and building rapport with guests, vendors, colleagues, and management.

Address employee inquiries in a professional and friendly manner.
Conduct pre-employment checks for new hires.
Develop and maintain relationships with hiring managers to support recruitment needs across the organization.

Craft engaging job postings and utilize various sourcing methods (e.g., LinkedIn, Indeed, Handshake) to attract top talent in a competitive landscape.

Present qualified candidates to hiring managers and manage the complete recruitment process.
Collaborate with management to define personnel requirements, job specifications, responsibilities, qualifications, and skills.
Build and sustain a network of contacts to identify and source qualified candidates.
Initiate outreach to potentially qualified candidates for specific job openings.

Review applications and conduct interviews to gather work history, education, training, job skills, and salary expectations, while providing information about the organization and position.

Screen and refer candidates for further interviews with other team members.
Place job advertisements across various platforms.
Coordinate the internal job posting system and draft job descriptions.
Participate in local job fairs and represent the organization.
Establish and maintain connections with educational institutions, alumni groups, and public organizations to attract applicants.
Provide information about company facilities and job opportunities to prospective candidates.
Conduct reference checks and evaluate reference checks performed by others. Make hiring recommendations and directly hire for certain entry-level positions.
Communicate the organization's service standards and guest expectations.
Maintain and update training records using HR systems, including orientation records.
Facilitate New Hire Orientation and coordinate guest speakers.
Organize and deliver training sessions for employees.
Maintain records and prepare statistical reports.

Plan and execute employee engagement events in collaboration with the Human Resources team and assist with special projects and activities related to the organization.

Distribute weekly job opportunities internally and externally.
Manage communication and tracking of performance reviews and certifications.
Perform other duties as assigned by the Assistant Director of Human Resources and Director of Human Resources.

QUALIFICATIONS

The ideal candidate should possess the following knowledge, skills, and abilities and demonstrate the capability to perform the essential functions of the role, with or without reasonable accommodation.

Bilingual in English and Spanish (verbal and written) preferred.
Ability to stand or sit for extended periods.
Exceptional verbal and written communication skills.
Capacity to provide clear direction and guidance.
Proactive approach with a strong sense of accountability.
Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
Meticulous attention to detail is essential.

A friendly demeanor to effectively engage with internal and external guests, contributing to a collaborative team atmosphere.


EFFECTIVE COMMUNICATION:
Communicates clearly and timely, with proficient reading and writing skills.
Exhibits an outgoing and positive attitude.
Ability to identify, address, and resolve conflicts.
Adhere to safety protocols and report unsafe conditions.
Promote excellent guest relations while embodying the organization's commitments.

EDUCATION AND EXPERIENCE
Bachelor's Degree preferred.
Minimum of one year of experience in an administrative role.
Experience in human resources within a luxury hotel or resort setting is preferred.
Proficient in computer applications, including PowerPoint, Word, and Excel.

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