Office Coordinator

3 days ago


Oakland, California, United States Software Guidance and Assistance, Inc. Full time
Job Title: Office Associate

We are seeking a highly organized and detail-oriented Office Associate to join our team at Software Guidance & Assistance, Inc. (SGA). As an Office Associate, you will provide administrative support to our healthcare clients in Oakland, CA.

Key Responsibilities:
  • Provide secretarial and clerical support to a department, including preparing clinic charts, reviewing and processing incoming referrals, and greeting families.
  • Act as primary contact between hospital personnel, employees, vendors, managers, and administration.
  • Register patients via Meditech for appointments, verify insurance eligibility, and maintain knowledge of contracted payers and other revenue sources.
  • Process all patient billing according to hospital policy, receive and post payments, and assist families with completion of forms.
  • Obtain and issue authorizations and referrals as needed for clinic, ED, inpatient, and surgical procedures.
  • Support phone queue, maintain schedules, and participate in conferences and departmental meetings as required.
Requirements:
  • High School Diploma, GED, or equivalent.
  • 2 years of experience in a physician, medical office, or hospital setting.
  • Personal computer knowledge and skill, preferably with Microsoft Office.
  • Minimum typing speed of 55 wpm.
  • Able to be an effective problem solver through active problem identification and collaboration with other staff, physicians, providers, insurers, and hospital administration.
About SGA:

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment and our services, programs, and activities.


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