Medical Collections Specialist

21 hours ago


Livermore, California, United States NORCAL Ambulance Full time
About the Role

NORCAL Ambulance is seeking a highly motivated and detail-oriented Medical Collections Specialist to join our Accounts Receivable team. As a key member of our team, you will be responsible for ensuring timely and accurate collection of patient accounts, while providing exceptional customer service to our patients and insurance companies.

Key Responsibilities
  • Collection Efforts: Work directly with insurance companies and patients to resolve billing issues and ensure timely payment.
  • Customer Service: Provide excellent customer service, answering phone calls, responding to written and electronic communications, and resolving patient inquiries.
  • Claim Submissions: Prepare and submit claims to insurance companies, ensuring accuracy and compliance with payer guidelines.
  • Medical Coding and Billing: Review and correct medical coding and billing errors, and appeal denied claims as necessary.
  • Communication: Maintain effective communication with patients, insurance companies, and internal stakeholders to resolve billing and collection issues.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service to patients and insurance companies.
  • Medical Knowledge: Possess knowledge of Medicare, Medi-Cal, commercial insurance, and other payer guidelines.
  • Technical Skills: Proficient in Microsoft Office Suite and able to learn and adapt to new software systems.
  • Attention to Detail: Maintain accurate and detailed records of all collection and billing activities.
  • Teamwork: Collaborate with internal stakeholders to resolve billing and collection issues.
What We Offer

NORCAL Ambulance offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.



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