Hotel Front Office Professional

7 hours ago


Villa Park, Illinois, United States Hilton Garden Inn Oakbrook Terrace Full time
Job Summary: As a Front Desk Agent at Hilton Garden Inn Oakbrook Terrace, you will be responsible for providing exceptional guest service, managing hotel operations, and maintaining accurate records. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

About the Role:
  • You will be the primary point of contact for guests, responding to their inquiries and addressing any concerns they may have.
  • Responsibilities will include registering guests, processing payments, and maintaining accurate records.
  • You will also be responsible for operating the hotel's computer system, handling requests for information, and communicating effectively with colleagues and management.

Requirements:
  • A high school diploma or equivalent is required; college coursework in hospitality or a related field is preferred.
  • Previous experience in a hotel or related field is essential, with a proven track record of delivering exceptional guest service.
  • Excellent communication and problem-solving skills are necessary for success in this role.

Benefits: Competitive hourly rate ($16.00), comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.

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