Hotel Operations Coordinator

2 weeks ago


Villa Park, Illinois, United States Courtyard by Marriott Full time

Job Overview

Courtyard by Marriott is seeking a skilled Night Auditor and Hotel Operations professional to join their team. As a key member of the front desk team, you will play a crucial role in ensuring seamless hotel operations.

About the Role

This position involves performing nightly audits of financial transactions and guest accounts, verifying accuracy of charges and reconciling any discrepancies. You will also prepare daily reports and distribute them to management, as well as assist guests with check-in and check-out processes.

Key Responsibilities

  • Perform nightly audits of financial transactions and guest accounts
  • Verify accuracy of charges and reconcile any discrepancies
  • Prepare daily reports and distribute to management
  • Assist guests with check-in and check-out processes
  • Handle guest inquiries and resolve complaints in a professional manner
  • Maintain confidentiality of guest information and adhere to hotel policies and procedures

Requirements

To be successful in this role, you should have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

What We Offer

Courtyard by Marriott offers a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

Salary Range

$45,000 - $65,000 per year



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