Front Desk Representative

4 hours ago


Villa Park, Illinois, United States Hilton Garden Inn Oakbrook Terrace Full time
Job Overview: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Garden Inn Oakbrook Terrace. This is a full-time position that requires a strong commitment to delivering exceptional guest service and ensuring a seamless stay experience for our guests.

Key Responsibilities:
  • Greet and register guests, providing personalized assistance throughout their stay.
  • Manage hotel operations, including front desk duties, room assignments, and resolving guest issues.
  • Operate the hotel's computer system to accurately record transactions, process payments, and maintain guest records.
  • Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements:
  • High School diploma or equivalent required; college coursework in hospitality or a related field preferred.
  • Experience in a hotel or related field, with excellent communication and problem-solving skills.
  • Able to work varied shifts, including evenings, nights, weekends, and holidays.

Compensation: $16.00 per hour, with opportunities for advancement and professional growth within the company.

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