Community Development Specialist

1 day ago


Boston, Massachusetts, United States Action For Boston Community Development Full time
Job Title: Client Advocate

At Action For Boston Community Development, we are seeking a dedicated and compassionate Client Advocate to join our team. As a Client Advocate, you will play a vital role in providing direct case management services to clients in need.

Key Responsibilities:
  • Maintain accurate and up-to-date case management files for clients.
  • Provide supportive services and referrals to clients, including assistance with job applications and resumes.
  • Conduct intake processes and assist clients in establishing educational and occupational goals.
  • Develop positive working relationships with various organizations to expand placement efforts.
  • Identify support services needed and make appropriate referrals and orient new clients to referred programs.
  • Conduct workshops for diverse populations in specific communities.
  • Assist clients in accessing services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services.
Requirements:
  • Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development, or general office support.
  • Demonstrated proficiency in Microsoft Word and Excel.
  • Excellent oral and written communication skills.
  • Ability to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.
  • Bilingual skill in Mandarin or Cantonese is required.
Why Work with Us:
  • Make a meaningful impact in the lives of thousands in the Greater Boston community.
  • Be part of an inclusive environment that values diversity and promotes collaboration.
  • Enjoy continuous learning opportunities to stay at the forefront of community action methodologies and strategies.
  • Benefit from a comprehensive benefits package, including health coverage and retirement plans.
  • Join a legacy organization that has consistently championed the rights and needs of the community's most vulnerable populations.


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