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Community Development Specialist

2 months ago


Boston, Massachusetts, United States Action for Boston Community Development Full time
Job Title: Client AdvocateJob Summary

We are seeking a highly motivated and detail-oriented Client Advocate to join our team at Action for Boston Community Development. As a Client Advocate, you will play a critical role in providing direct case management services to clients in need.

Key Responsibilities
  • Maintain accurate and up-to-date case management files for clients.
  • Provide supportive services and referrals to clients to help them achieve their goals.
  • Conduct intake processes and assist clients in establishing educational and occupational objectives.
  • Develop and maintain positive working relationships with various organizations to expand placement efforts.
  • Identify and provide support services needed by clients, making appropriate referrals and orienting new clients to referred programs.
  • Conduct workshops for diverse community populations.
  • Assist clients in completing job applications and resumes for employment opportunities.
  • Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
  • Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
Requirements
  • Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development, or general office support.
  • Demonstrated proficiency in Microsoft Word and Excel.
  • Excellent oral and written communication skills.
  • Ability to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.
  • Bilingual skill in Haitian Creole or Cape Verdean Creole is strongly preferred.
About Us

Action for Boston Community Development is a non-profit organization dedicated to combating poverty and promoting positive change in the Greater Boston community. We offer a comprehensive benefits package, including health coverage and retirement plans, as well as numerous training and development opportunities to ensure our staff remain at the forefront of community action methodologies and strategies.