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Operations Coordinator

2 months ago

Nashville, Tennessee, United States Compass Group USA Full time
Job Summary

As a Housekeeping Supervisor with Compass Group USA, you will play a vital role in ensuring the highest standards of cleanliness and service in our facilities. We are seeking a highly organized and detail-oriented individual to supervise, train, and inspect the performance of assigned housekeeping staff.

Key Responsibilities:
  • Supervise and train housekeeping staff to ensure all procedures are completed to unit standards.
  • Assist in ensuring optimum service to guests by providing one-on-one attention to detail.
  • Resolve internal and external guest complaints to ensure guest satisfaction.
  • Document call-offs and replace staff as needed.
  • Coordinate staff breaks and prepare and distribute assignment sheets.
  • Communicate additions or changes to assignment sheets as needed.
  • Assign designated keys, radios, and beepers to staff and maintain accurate records.
  • Inspect areas to confirm cleaning standards have been met.
  • Conduct staff training as assigned.
  • Contribute to the team and exhibit professionalism with customers, fellow employees, and others.
Requirements:
  • Prior shift lead or supervisory experience in a similar role.
Benefits:
  • Competitive hourly rate of $17.50.
  • Opportunity for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Retirement plan and associate shopping program.
  • Health and wellness programs and discount marketplace.