Retail Operations Coordinator

3 weeks ago


Nashville, Tennessee, United States Genesco Full time
About the Role:

We are seeking a highly skilled Retail Operations Coordinator to join our team at Genesco's corporate office in Nashville. As a key member of our retail operations team, you will play a crucial role in managing store projects and data/metric management.

Key Responsibilities:Store Projects:
  • Serve as the liaison for all new, relocating, remodeling, expanding, and closing stores.
  • Coordinate with corporate departments and partners, including Merchandising, Store Planning, IT Support, Accounting, Real Estate, Store Supplies, Facilities, and Field personnel.
  • Work on future projects involving new store technologies.
  • Act as the point of contact for Airport Management and Joint Venture Partners.
  • Visit stores to ensure quality construction, accurate scope of work, and provide direction and support to field personnel.
  • Facilitate and document procedures to improve store project effectiveness.
  • Support field managers with the store Opener Program.
Store Data/Metric Management:
  • Respond to field inquiries about Work Force Management, Payroll, traffic, and sales metrics.
  • Monitor and report store sales, schedules, hours, and payroll.
  • Monitor Store Manager/Manager pay and census.
  • Communicate field sales reporting to leadership regularly.
  • Manage data analytics portals and dashboards for corporate and field use.
  • Collaborate with Training to create relevant training content.
Requirements:
  • Strong analytical and organizational skills.
  • Strong mathematical and critical thinking skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to balance multiple priorities and projects.
  • Creativity and resourcefulness.
  • Detail-oriented with strong communication skills.

We are committed to creating an inclusive and diverse workplace. If you are passionate about retail operations and enjoy working in a dynamic environment, we encourage you to apply.



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