Operations Coordinator
4 weeks ago
We are seeking an experienced Operations Specialist to join our team at i3 Verticals Management Services, Inc. The successful candidate will be responsible for coordinating and managing daily operational activities, serving as a point of contact for internal stakeholders, and assisting with customer contracts and onboarding.
Key Responsibilities:
- Coordinate and manage daily operational activities, including customer contracts and onboarding.
- Serve as a point of contact for internal stakeholders regarding operational inquiries and requests.
- Assist with customer maintenance, including administrative duties for activation/deactivation of customer accounts and routing of general inquiries.
- Support operations and financials, including reconciling user license needs and counts within software platforms and with external vendors.
- Assist with project coordination, including light project management for key internal projects and coordinating project timelines, milestones, and deliverables.
Requirements:
- 3+ years of experience in administrative assistance, office management, and/or project management.
- Proficient organizational and communication skills with the ability to manage multiple tasks and priorities simultaneously.
- Internal and external customer-centric mindset with the ability to collaborate and work across teams and levels within an organization.
- Solid financial acumen and understanding of billing/bookkeeping foundations.
- Proficient in Microsoft product suite, including Word, Excel, PowerPoint, etc., with abundant experience in Excel and other spreadsheets.
Preferred Qualifications:
- Associate degree in a related field.
- Experience in the healthcare industry (billing, practice management, insurance) is a plus.
- Knowledge of healthcare industry regulations and compliance standards is a plus.
- Experience in the software industry is a plus.
- Prior experience with or knowledge of project management tools and software applications is a plus.
Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
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