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Facilities Operations Manager

2 months ago

Wilmington, Massachusetts, United States LightForce Orthodontics Full time
About LightForce Orthodontics

LightForce Orthodontics is a cutting-edge technology company specializing in 3D printing solutions for the orthodontic industry. Our innovative digital platform empowers orthodontists with customized, 3D-printed tooth-moving tools. In 2019, we launched our first product - the world's only, fully customized 3D printed bracket system and digital treatment software. We are proud to be one of the fastest growing companies in the industry. Learn more at our website.

Job Description

The Facilities Operations Manager is responsible for overseeing the daily operations of our office facilities. This role involves managing building maintenance, coordinating with vendors, and ensuring a safe, clean, and productive working environment. The ideal candidate will have a proactive approach to problem-solving, strong organizational skills, and a knack for optimizing space and resources.

Key Responsibilities:
  • Facilities Management: Oversee the maintenance, cleanliness, and safety of the office space. Ensure that all facilities are in excellent working condition and meet health and safety standards.
  • Vendor Coordination: Manage relationships with external vendors and service providers (e.g., cleaning services, HVAC maintenance, security) to ensure quality service delivery and cost efficiency.
  • Space Planning: Optimize office layout and space utilization. Coordinate office moves, expansions, and reconfigurations as needed.
  • Maintenance Oversight: Conduct regular inspections and address any repair or maintenance of non-production equipment issues promptly. Keep accurate records of maintenance activities and repairs.
  • Health & Safety Compliance: Ensure the office complies with all relevant health, safety, and environmental regulations. Implement and monitor safety procedures and protocols in conjunction with the Environmental Health and Safety Manager.
  • Inventory Management: Maintain an inventory of office supplies and equipment in coordination with the Office Assistant. Procure items as needed and manage supplier relationships.
  • Budget Management: Assist in developing and managing the facilities budget. Monitor expenses and identify cost-saving opportunities.
  • Employee Support: Serve as the point of contact for facilities-related issues. Provide support to employees regarding workspace needs and concerns.
  • Emergency Response: Develop and implement emergency procedures. Act as the primary contact during emergencies and ensure all safety protocols are followed.
  • Cross-Functional Collaboration: Partner with IT, Maintenance (production equipment), EHS (Environmental, Health, and Safety), and Operations team members to execute on all responsibilities.
  • 5S Collaboration: Partner with EHS team members to implement, execute, and maintain a proper 5S workspace in all applicable areas, including production floors and chemical refuse/storage.
Requirements:
  • Bachelor's degree in Facilities Management, Business Administration, or a related field (or equivalent work experience).
  • 3+ years of experience in facilities management or a similar role, preferably in a tech or startup environment.
  • Strong knowledge of building systems, maintenance practices, and safety regulations.
  • Excellent organizational and project management skills.
  • Proven ability to manage multiple tasks and priorities effectively.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Preferred Qualifications:
  • Experience with ISO 13845, ISO 9001, and/or medical device regulation.
  • Experience in project management methodologies.
  • Experience working in a startup environment.
  • Experience with additive manufacturing.
  • Experience with QuickSight, Jira, and/or GitHub.
Physical Demands:
  • Requires the ability to use hands, and reach with hands and arms.
  • Requires the ability to see, listen, and speak.
  • Requires work activities with production chemicals, adhesives, and epoxies, using required personal protective equipment.
  • Requires walking and standing for long periods of time.
Perks and Benefits (US Employees Only):
  • Unlimited PTO for exempt employees.
  • 10 paid holidays per year.
  • Generous premium coverage for medical and dental plans.
  • Access to employee-paid vision plan.
  • Group plan voluntary life insurance.
  • Fringe benefits.
  • 401k retirement plan.
  • Paid parental leave.
  • Workplace perks such as food/coffee.