Service Operations Manager

4 weeks ago


Wilmington, Massachusetts, United States Jobot Full time
Job Summary

We are seeking a highly skilled Service Manager to oversee our service operations. As a key member of our team, you will be responsible for ensuring that our machines are assembled and installed correctly, and that our customers receive exceptional service.

Key Responsibilities

Assemble machines based on general machine building knowledge and ability to read diagrams, assembly drawings, schematics, and other technical documents
Work independently on diagnosing, troubleshooting, and repairing issues while handling multiple projects at one time
Ensure that all machines are built on time, on budget, and 100% correctly
Travel to and commission machines at customer site (generally in North America)
Demonstrate system to operators, sanitation, and maintenance while making them excited about the system

Requirements

MUST HAVE EXPERIENCE WITH PLCS
Positive attitude, able to take initiative and think critically and solve complex problems
Exercises good judgement and decision making, persistence, attention to detail, adaptability, flexibility, concern for others, and leadership
Comfortable with significant time on the road. Spanish speaking a big plus

What We Offer

Competitive salary and performance-based incentives
Comprehensive health benefits package
Opportunities for professional development and career growth
Collaborative and innovative work environment

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