Car Wash Operations Manager in Training

3 weeks ago


Wilmington, Massachusetts, United States Nouria Full time

Job Summary:

The Car Wash Operations Manager in Training is responsible for participating in training experiences, learning new skills, and demonstrating increasing proficiency and expertise with managerial responsibilities.

The management trainee program will prepare the trainee for decisions s/he will be making, and the actions s/he will be taking in the areas of people management, operations management, and resolution of customer complaints when s/he assumes the role of store manager.

The MIT assists the Manager in all aspects of daily shift management by performing the following duties:

  • Participating in training experiences to learn new skills and demonstrate increasing proficiency and expertise with managerial responsibilities.
  • Assisting the Manager in all aspects of daily shift management.
  • Preparing for decisions and actions in the areas of people management, operations management, and resolution of customer complaints.

Key Responsibilities:

  • Increasing customer satisfaction by improving the speed of vehicles through the wash, decreasing the number of errors made while cleaning the vehicle, and increasing the positive feelings of the customer for the entire experience.
  • Increasing bottom line revenue by increasing extra-service sales, maintaining labor percentages within acceptable ranges, and maintaining budgeted operational costs.
  • Developing skills by obtaining full utilization of production procedures, increasing the number of tasks performed per person, and decreasing problems with equipment and chemicals.

Requirements:

  • Must have your own reliable transportation and valid driver's license.
  • Weekend reliability - one weekend day required.
  • Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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