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Operations Assistance Coordinator
2 months ago
Company Overview:
GoHealth stands as a premier digital health platform specializing in health insurance solutions, particularly in the Medicare sector. Our commitment lies in delivering tailored support to Medicare beneficiaries through our adept and licensed insurance professionals.
Role Overview:
As an Operations Support Specialist, you will play a crucial role in enhancing our operational efficiency and customer satisfaction. Your responsibilities will include:
1. **Providing Expert Assistance:** Collaborate with licensed agents to ensure seamless communication and support for Medicare consumers.
2. **Streamlining Processes:** Identify and implement improvements in operational workflows to enhance service delivery.
3. **Customer Engagement:** Assist in addressing inquiries and resolving issues, ensuring a positive experience for our clients.
Key Qualifications:
- Strong organizational skills and attention to detail.
- Excellent communication abilities, both verbal and written.
- A proactive approach to problem-solving in a fast-paced environment.
Join us at GoHealth, where your expertise will contribute to making a significant impact in the healthcare industry, supporting individuals in navigating their Medicare options effectively.
