IT Operations Coordinator

4 weeks ago

Chicago, Illinois, United States Blue River PetCare Full time
Job Summary

The Information Technology Field Operations Coordinator is a critical member of Blue River PetCare's IT team, responsible for coordinating IT operations and managing projects across our nationwide network of veterinary clinics. This role is central to driving the company's growth by ensuring the smooth operation of IT infrastructure, overseeing diverse IT projects, and developing standardized policies and procedures.

Key Responsibilities
  • Develop and Implement IT Policies: Partner with Corporate IT and MSPs to develop and implement standard operating procedures for cybersecurity and IT infrastructure at clinic locations, ensuring consistency and compliance across the network.
  • Lead IT Projects: Lead and manage IT upgrade projects, including clinic rewires, network equipment upgrades, and internet/phone system enhancements, ensuring projects are completed on time and within budget.
  • Manage IT Vendors: Collaborate with third-party MSPs to coordinate the provisioning of equipment, software, and end-user support, ensuring high service levels.
  • Assist with Budgeting: Assist in budgeting for clinic IT projects, identifying opportunities to reduce costs while maintaining high quality and efficiency.
  • Manage IT Requests: Oversee the intake, coordination, and prioritization of IT requests from veterinary practices, ensuring prompt and effective resolution of critical issues.
  • Provide Software Support: Work with software vendors to provide support for clinic practice management software, ensuring systems are fully operational and optimized for clinic use.
  • Document IT Infrastructure: Document and maintain detailed records of all clinic IT infrastructure and third-party software programs, ensuring accuracy and up-to-date information.
  • Manage Domain Names: Maintain the company's portfolio of domain names, ensuring they remain active, registered, stable, and secure from threats.
  • Collaborate with Cross-Functional Teams: Act as a liaison between corporate IT, field operations, and veterinary practices, ensuring clear communication and alignment of IT initiatives with business goals.
  • Recommend IT Solutions: Advise clinics on IT solutions that align with corporate technological policies, strategies, and initiatives, driving operational efficiency.
  • Manage Change: Manage change related to new technology adoption, guiding and supporting teams through transitions to minimize disruptions.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Equivalent experience may be considered.
Qualifications
  • 2-3 years of relevant work experience in IT administration, preferably within the veterinary or a similar industry.
  • Strong understanding of IT Operations (ITOps) and the ability to apply these principles to medium and small businesses.
  • Familiarity with the ITIL framework and the Service Value System is highly desirable.
  • Exceptional critical thinking, analytical reasoning, and creative problem-solving skills.
  • Demonstrated ability to analyze and resolve challenges with both permanent and temporary solutions.
  • Strong project management skills, with experience managing multiple IT projects simultaneously.
  • Excellent communication skills, with the ability to convey technical information to non-technical stakeholders clearly.
  • Familiarity with veterinary practice management software such as AVImark and Cornerstone is a plus.
  • Experience with cloud-based practice management software such as DaySmart Vet, EzyVet, and Covetrus Pulse is a plus.
  • CompTIA Project+ or PMP Certification.
  • CompTIA Network+ or Cisco CCNA Certification.
Physical Requirements
  • Ability to remain in a stationary position for extended periods (approximately 75% of the time).
  • Frequent communication with remote managers via email and phone, requiring clear and effective communication skills.
  • Regular collaboration with office-based co-workers, emphasizing teamwork and cooperation.
  • Frequent use of computers for data entry and other tasks, requiring proficiency in keyboarding.
  • Ability to travel on average 5-10 days out of every month.
Technical Skills
  • Proficiency in administering Azure and Office 365 environments.
  • Experience with on-premises Active Directory domain administration.
  • Expertise in managing email and web domains, ensuring stability and security.
  • Strong understanding of networking concepts (e.g., LAN, WAN, VPN) and the ability to troubleshoot network-related issues.
  • Strong knowledge of cybersecurity best practices and experience implementing security protocols to protect sensitive data.
  • Experience with backup and disaster recovery solutions to ensure business continuity.
About Blue River PetCare
Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established. Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

  • Service Coordinator

    3 weeks ago

    Chicago, Illinois, United States Middleground It Full time

    Service Coordinator Job DescriptionMiddleground It is seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will be responsible for ensuring maximum utilization of internal and field technical resources through daily dispatch of service requests.Key Responsibilities:Act as the single point of contact to the customer for...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States LIFT Full time

    Job DescriptionJob Title: Operations CoordinatorJob Summary:LIFT is seeking an experienced Operations Coordinator to support the smooth operation of our regional office and provide essential support to our program team. As the first point of contact for parents enrolling in our programs, this highly organized and detail-oriented individual will be...

  • Operations Coordinator

    3 weeks ago

    Chicago, Illinois, United States Illinois Network of Charter Schools Full time

    Job Title: Operations CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Operations Coordinator to support our office and Executive team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with all levels of clients, including executives and school leaders.Key...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States LIFT Full time

    Job DescriptionJob Title: Operations CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Operations Coordinator to support our team in managing program operations and ensuring efficient office functionality.Main Responsibilities:Manage all screening and intake processes, overseeing resources such as the Coaches' Corner and member...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job DescriptionAt Northwestern Medicine, we are committed to delivering exceptional patient care and service. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our Invasive Cardiology department.The Operations Coordinator is responsible for providing essential support to the department staff, including patient care...

  • Operations Coordinator

    1 month ago

    Chicago, Illinois, United States Beth Interactive Full time

    About the RoleBeth Interactive is seeking a highly organized and detail-oriented Operations Coordinator to support business operations. As a key member of our team, you will work closely with the COO to ensure the smooth execution of daily tasks and projects.Key ResponsibilitiesOffice Management: Coordinate team travel, plan and execute team events, manage...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Illinois Network of Charter Schools Full time

    Job Title: Operations CoordinatorJoin the Illinois Network of Charter Schools team as an Operations Coordinator, supporting the office and Executive team with administrative tasks, data management, and project coordination.Key Responsibilities:General Office Management and Administrative Support (50%):Provide high-level administrative support to the Chief...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Illinois Network of Charter Schools Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Coordinator to support our office and Executive team. The ideal candidate will possess excellent communication skills, a strong commitment to confidentiality, and a proactive approach to problem-solving.The Operations Coordinator will serve as the face of the INCS office, providing...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Cargolux Full time

    The Operations Representative at Cargolux is responsible for supervising and coordinating station activities related to ground and flight operations. Key tasks include ensuring the correct execution of freight acceptance and handling, as well as compliance with safety and security regulations.Key ResponsibilitiesSupervise all operations processes of the...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Pinpoint Precision Full time

    Job OpportunityWe are seeking a highly motivated and organized Operations Assistant to join our team at Pinpoint Precision. As a key member of our leadership squad and engineering heroes, you will be responsible for providing administrative support, database management, scheduling, and coordination.ResponsibilitiesProvide administrative support to the...

  • Administrative Operations Coordinator

    3 weeks ago

    Chicago, Illinois, United States 2IM Group, LLC Full time

    We are seeking a skilled Administrative Operations Coordinator to lead and support our administrative operations. This position provides a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, long-term disability, short-term disability, life insurance, and a 401K plan.Job Overview:An Administrative Operations...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Illinois Network of Charter Schools Full time

    Job Title: Operations CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Operations Coordinator to support our office and Executive team. The ideal candidate will possess excellent communication skills, a strong commitment to confidentiality and discretion, and a proactive approach to problem-solving.Key Responsibilities:Provide...

  • Operations Coordinator

    3 weeks ago

    Chicago, Illinois, United States Illinois Network of Charter Schools Full time

    Job Title: Operations CoordinatorWe are seeking a highly organized and proactive Operations Coordinator to support our office and Executive team at the Illinois Network of Charter Schools. The ideal candidate will possess excellent communication skills, a strong commitment to confidentiality and discretion, and a deep understanding of our mission to improve...

  • Operations Coordinator

    3 weeks ago

    Chicago, Illinois, United States Karam Foundation Full time

    Job OverviewKaram Foundation is seeking a highly skilled and motivated Operations Coordinator to join our team. As a key member of our operations team, you will play a pivotal role in driving the success of our finance, human resources, and development efforts.This is an exciting opportunity to make a real impact on Karam's mission across all departments....

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Friends of the Children Full time

    About the RoleWe are seeking a highly motivated and organized professional to join our operations team at Friends of the Children. The Operations Coordinator will play a critical role in supporting the ongoing operations of the organization, ensuring that all functions are running optimally.Key ResponsibilitiesOrganizational Support (50%):Serve as the first...

  • Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States STEAM Academy Ltd Full time

    Job SummaryWe're seeking a highly organized and detail-oriented Operations Specialist to join our team at STEAM Academy Ltd. In this role, you'll be responsible for driving process improvements and implementing operational changes to ensure our mentors are equipped to deliver exceptional results.As an Operations Specialist, you'll collaborate with...

  • Airport Operations Coordinator

    3 weeks ago

    Chicago, Illinois, United States City of Chicago Full time

    Airport Operations Coordinator Job SummaryThe City of Chicago is seeking a highly skilled Airport Operations Coordinator to join our team. As an Airport Operations Coordinator, you will be responsible for supervising customer service front-line staff, coordinating customer service initiatives, and ensuring a positive passenger experience at O'Hare and Midway...

  • Healthcare Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Allina Health Full time

    Job SummaryAs a Clinic Operations Coordinator at Allina Health, you will play a vital role in ensuring the smooth operation of our medical offices. Your primary responsibility will be to coordinate business office activities, including patient scheduling, registration, and billing for both clinic and physician services.Key ResponsibilitiesCoordinate business...

  • Electrical Operations Coordinator

    1 month ago

    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryThe Electrical Operations Coordinator will direct and coordinate the operation of high voltage electrical transmission equipment, ensuring safe and efficient power exchange between public utilities and the Metropolitan Water Reclamation District of Greater Chicago.Key ResponsibilitiesCommunicate with utility Load Dispatchers and operating...

  • Electrical Operations Coordinator

    4 weeks ago

    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryThe Electrical Operations Coordinator will direct and coordinate the operation of high voltage electrical transmission equipment, ensuring the safe and efficient exchange of power between public utilities and the Metropolitan Water Reclamation District of Greater Chicago.Key ResponsibilitiesCommunicate with utility Load Dispatchers and operating...