Patient Services Coordinator Home Health Specialist

4 days ago


Grapevine, Texas, United States Encompass Home Health Full time

Job Summary:

We are seeking a highly skilled Patient Services Coordinator to join our team at Encompass Home Health. As a key member of our care coordination team, you will play a vital role in ensuring seamless care transitions for our patients.

Key Responsibilities:

  • Schedule patients to branch field clinicians to ensure timely and effective care delivery.
  • Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers to maintain proper care coordination and continuity of care.
  • Manage the on-call process to ensure 24/7 coverage and respond to patient needs in a timely manner.
  • Collaborate with the care team to develop and implement individualized care plans that meet the unique needs of each patient.
  • Monitor and report on patient outcomes to ensure high-quality care and identify areas for improvement.

Requirements:

  • Strong communication and interpersonal skills to effectively interact with patients, families, and healthcare professionals.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Excellent problem-solving and critical thinking skills to resolve complex care coordination issues.
  • Proficiency in electronic medical records and other healthcare software systems.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.
  • A competitive salary and benefits package.
  • The opportunity to make a meaningful difference in the lives of our patients and their families.


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