Service Coordinator

2 days ago


Philadelphia, Pennsylvania, United States Pca Care Connections Full time
Job Summary

We are seeking a highly skilled and compassionate Service Coordinator to join our team at Pca Care Connections. As a Service Coordinator, you will play a vital role in facilitating and coordinating long-term services and supports for individuals with disabilities and/or older adults.

Key Responsibilities
  • Conduct comprehensive person-centered assessments to determine participants' needs, strengths, preferences, and goals.
  • Develop and implement individualized service plans in collaboration with participants, their families, and caregivers.
  • Identify, mobilize, and arrange informal and formal resources to meet participants' needs, including LTSS services, other covered services, and non-covered community services and supports.
  • Facilitate participant choice of providers and Service Coordinators.
  • Adhere to all MCO required timeframes and documentation and reporting requirements.
  • Participate in Interdisciplinary Team meetings and conduct home visits and telephone contacts to monitor adequacy and continued appropriateness of service plans.
  • Provide coordination with behavioral health services and monitor participant satisfaction to ensure quality of services provided.
  • Support participants with maintaining their CHC eligibility and complete critical incidents and associated root cause analysis as needed.
  • Adhere to the Health Insurance Portability and Accountability Act (HIPAA) and utilize tablet in the field to complete all necessary forms and data entry for participants' records.
Requirements
  • Bachelor's degree in Social Work, Psychology, or related field.
  • Minimum of three years employment in a social service or healthcare-related setting preferred.
  • Valid driver's license, good driving record, and continuous access to a fully-insured car.
  • Drug testing required, pre-employment physical, and second language abilities preferred.
Salary

$43,899.00-$50,818.58 based on experience.


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