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Director of Patient Care Services
2 months ago
Patient Care Director/Perioperative Services
Department:
Perioperative Services
Position Summary:
Responsible for overseeing the management functions related to planning, organizing, staffing, budgeting, and directing surgical services and procedural areas. The goal is to ensure that high-quality patient care is delivered in alignment with the organization's mission and objectives.
Accountability:
This position reports directly to the Vice President of Patient Care Services.
Qualifications:
- Current licensure as a Registered Nurse in the State of Massachusetts.
- A Bachelor’s degree in nursing is required; a Master’s degree is preferred.
- A minimum of five years of experience in perioperative nursing and at least two years in a management role.
- Evidence of ongoing education in operating room nursing, management skills, and participation in mandatory educational programs.
Performance Criteria:
Teamwork:
- Collaborates with other departments during project planning and implementation.
- Supports colleagues and offers assistance whenever possible.
- Actively participates in team meetings and keeps others informed.
Service Excellence:
- Greets patients and customers warmly and listens actively to their concerns.
- Ensures the dignity of every patient is maintained.
Quality of Care:
- Maintains a high level of clinical competency and accountability for patient care management.
- Evaluates care provided to achieve optimal patient outcomes and identifies areas for clinical improvement.
Administrative Management:
- Serves as a role model by demonstrating values and principles that foster positive customer service relationships.
- Develops departmental goals and objectives annually and reviews them with relevant stakeholders.
Communication:
- Utilizes effective verbal, non-verbal, and written communication skills.
- Conducts regular staff meetings and keeps leadership informed of departmental activities.
Personnel Management:
- Facilitates professional development for department personnel and mentors direct reports.
- Oversees hiring, scheduling, and evaluation of staff.
Professionalism:
- Takes responsibility for personal professional development and engages in activities that contribute to self and organizational growth.
